Wates Living Space, a leader in the delivery of strategic asset management solutions for local authorities and housing associations, has been appointed by Lambeth Borough Council to provide repairs and void works on the council's new 200m borough-wide housing repairs and maintenance contract. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. The London Borough of Camden Council. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. Wates reveals the extent of its positive contributions to Birmingham as they its contract extends to deliver housing repairs and maintenance across the city. Housing Department Crawley Borough Council - Housing Options Service Services offered. Working across customer services, housing, allocations, homelessness, temporary accommodation, as well as recruiting and training staff. If you are a council tenant, we can take care of some of the repairs to your home. Posted in . To help us improve GOV.UK, wed like to know more about your visit today. The number of organisations that expressed interest in the tender. Cabinet member for Housing, Councillor Ian Irvine, said: This is great news for our council tenants, who will continue to receive top quality service. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Housing Options Team Leader at Crawley Borough Council View profile View profile badges . Oldham-based housing association, First Choice Homes Oldham (FCHO) has selected two partners to take on four-year major investment contracts, worth a combined 38 million. Browsealoud Accessibility News. To provide you with the best online experience we use a range of essential site cookies. Unfortunately, we cannot fix damage caused by you, your family or visitors to your home. Crawley Borough Council Report to Overview & Scrutiny Commission . Request a FREE property inspection to find out how much your claim is worth. Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. You can report all repairs, including gas and water, using our online form or on 01293 438111. Youre likely to be responsible for things like: Your council is responsible for making sure: Your council will have a published policy setting out the timescales in which it will carry out different types of repairs. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Residents in Cricklewood have benefited from a major volunteering project to transform a community garden as part of an investment in housing maintenance across the borough with Wates Living Space. List. Complaints should be made as soon as possible after the incident and no more than 6 months from the event or issue being complained about. Thank you for your patience. Crawley Borough Council has nearly 800 employees, led by a Chief Executive and 3 directors, who have responsibility for: Environment and Housing Community Services Resources Contact Crawley Borough Council Phone (general): 01293 438000 Fax (general): 01293 511803 Chief Executive: 01293 438626 Director of Environment and Housing: 01293 438754 Council news, community updates, local events and more. Outside of office hours the number above is for. This website uses cookies to improve your experience while you navigate through the website. To make sure your home is a good working order, we plan buildingmaintenance. Wates Living Space set to expand its presence across South Yorkshire, focusing on portfolio of housing repairs and maintenance in Rotherham and Barnsley. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. null. One of Londons most prominent brutalist residential blocks, Trellick Tower, is set for a major 7.2m restoration programme with the appointment of leading social housing maintenance provider, Wates Living Space, to deliver extensive external works. Loans are not available for repair works which are or could be the subject of an insurance claim, or for works outside those required to bring a property up to the Decent Homes standard. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. Crawley Borough Council invites tenders for the provision of services from a team of specialist business grant consultants to support delivery of the Green Technology Business Grants Programme, as . Barnet Council has appointed Wates Living Space in a deal which significantly expands the housing maintenance providers growing presence across London. After treatment and removal, the affected areas can be redecorated using anti-fungal paint. You will need to register for an online housing account first before you let us know what needs doing.. For an emergency please see the contact details on our emergency repair page and do not use the online account.. Wates Living Space is proud to work alongside six of our customers to successfully bid for a total of 10m of SHDF Wave 1 funding which will allow retrofitting technologies to be installed in over 1,000 properties. The framework, which runs until 2024, and will cover thousands of properties across the borough as well as sites in neighbouring Islington. Wates Living Space and Wates Residential have been named on four key lots of Camden Councils four year 620m Property Works Framework. Call-off contract under t. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. It is also important to remember that any belongings damaged as a result of repair works being carried out are also eligible for compensation. Wates Living Space has expanded its framework presence with its appointment to the South East Consortium (SEC) Internal & External Building Works Framework. 1979 Crawley Borough Council election (New ward boundaries) [5] 1980 Crawley Borough Council election. Even if no appliances are connected or the only appliances belong to you, we need to check the pipework. *Contract type: * See about the role. Wates Living Space has been reappointed by Tamworth Borough Council to deliver a ten-year programme of housing repairs across the borough. This contact information is for council tenants only. i-housing Our online portal for council tenants and housing register applicants to view and bid on properties Finding a home Apply for council homes, housing association properties and. This cookie is used to store the language preference of the user. Map. PO Box 4771 We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. If youre a secure tenant, you have the right to carry out improvements to your property. Before you contact them, they will expect you to have given us a chance to deal with your complaint. Our housing in Havant. Report a Repair Report a repair online; Gas Servicing and Maintenance How to report issues with gas heating and hot water; Emergency Repairs Find out what emergencies are and send a report; Damp, Condensation and Mould How to control damp, condensation or mould; Missed Appointments You could be recharged for a missed appointment; Repairs to Shared Areas Report a repair to a communal . We are committed to dealing with all complaints equitably, comprehensively, and in good time. We very much look forward to working with the borough again over the next decade, and our priority is to enhance service delivery and working closely with the client to develop a seamless customer journey, ensuring we provide an exceptional service from day one. Or call us on 020 8379 1000 (option 4, then option 2 for council housing repairs), or email housingrepairs@enfield.gov.uk. It will take only 2 minutes to fill in. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. These essential cookies enable you to remain logged in and for your site preferences to be remembered, in addition to other essential functions. There are another 15 similar residential tower blocks around the borough. The council should repair any damage caused by maintenance or building work. Thank you for your patience. Crawley Borough Council mobilisation CASE STUDY Project overview Wates Living Space was awarded a 10-year contract to perform housing repairs for Crawley Borough Council and successfully mobilised its team in the middle of the pandemic using virtual communications to help maintain safe, effective social distancing. Repairs. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. The Ombudsman service is free and they will investigate complaints in a fair and independent way. 701 were here. We define a complaint as an expression of dissatisfaction about a council service, whether it is provided by us or a partner or contractor. But in a minority of cases, people pursue their complaints in a way which can either hinder the investigation of their, or other peoples complaint or can cause significant resource issues for the council. This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme. . Crawley Borough Council. Crawley Borough Council is the local authority for Crawley, in West Sussex, providing local services in a town of approximately 100,000 people. Damaged plaster may need to be removed, affected clothing should be dry cleaned and carpets should be shampooed and dried. Wates Living Space Homes has been appointed to deliver a new 48m residential development on behalf of Network Homes, closely following the developers completion of Park Heights in Stockwell. We can help make it easier and more accessiblefor you to live in your council house. Wates Living Space has been reappointed by Tamworth Borough Council to deliver a ten-year programme of housing repairs across the borough. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. Wates Living Space has launched a new service to help social landlords to prepare their housing stock to meet zero carbon obligations. Wates Living Space, has grown its southern property portfolio with three projects on behalf of Brent Council, St Mungos and mhs homes. Content and site Copyright Crawley Borough Council 2020. 182-184 High Street Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. do everything more quickly because you don't have to call us. Private sector leasing scheme Private renting for landlords Repair and renovation loans Disabled facilities. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. If the council has failed to act on issues that you have notified them about, then you could be eligible to make a claim against them. Find out the latest coronavirus information on housing and homelessness. Housing Disrepair These cookies do not store any personal information. *Working hours: * 37 per week. A request for a service (e.g. Leading social housing repairs and maintenance provider, Wates Living Space, is set to commence repairs and maintenance for 7,000 homes on behalf Hammersmith & Fulham Council. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. Your council must find you somewhere to live while work is carried out and pay for the cost of this. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Section 40 (2) of the Freedom of Information Act 2000 Section 40 (2) provides that information is exempt if: If one of two conditions is met. We are off to a great start and look forward to working with the Council over the next decade to maintain and improve housing stock in Crawley. Making a claim could result in the court ordering the council to make a repair and you could even be awarded compensation. If you own your home or rent privately and have an obligation to carry out repairs, you could be eligible for a loan to assist with the costs. 1983 Crawley Borough Council election (Borough boundary changes took place but the number of seats remained the same) [6] 1984 Crawley Borough Council election. Necessary cookies are absolutely essential for the website to function properly. Care advice Finance advice HousingCare library EAC news Glossary FAQs. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Crawley Borough Council disrepair compensation claims If you are a council housing tenant, social housing or live in a local housing association property in the United Kingdom, we can help you file a compensation claim against your landlord if your residence has fallen into disrepair. Wates Living Space Maintenance has expanded its presence in North Wales following its appointment to deliver contracts for two housing associations in the region. We also use third-party cookies that help us analyze and understand how you use this website. Fire safety All properties should have fire alarms fitted and serviced regularly. If you are not a council tenant, please call our contact centre on 01293 438000. You need our permission to carry out alterations or improvements on your council house. Please do not leave children under 16 alone in your home while we are working. 2 6 May 2021. Oldham-based housing association, First Choice Homes Oldham (FCHO) has selected two partners to take on four-year major investment contracts, worth a combined 38 million. Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. Crawley Homes has implemented a new housing IT system. Failure to do so could give you grounds to make council house disrepair claims against them. Here at the council we have a thought process to ensure we get the best possible deal for both the organisation and our residents. Home Housing Housing Search our site Search. We will give you at least 24 hours notice, except in an emergency. A principal council, a non-metropolitan district council, a local council in south east England, a lower tier local authority, a council with district-level functions and a council with district-level functions in England. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Use our repair responsibility finder above, to check who is responsible for carrying out repairs. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) We may need to return to complete the full repair. The councils current three-year contract with Wates Living Space ends on March 31, 2020, and the new 10-year agreement is valued in the region of 50million. Special repairs for vulnerable council tenants, Housing repairs, maintenance and planned works policy (PDF, 664.88 KB), check the repair responsibilities (PDF, 208.2 KB), repairs under our special repairs for vulnerable tenants, repairs guide for landlords and tenants (PDF, 289.43 KB), your name, address and daytime contact number, unsecure front door or window (where there is a security risk), The tenant is above the age of 65 and no person below the age of 65 lives in the property, The tenant has a mobility difficulty or serious visual impairment and there is no able-bodied adult living in the property, The tenant has a learning difficulty which substantially restricts their ability to arrange the repairs, The tenant has a history of mental illness which substantially restricts their ability to arrange the repairs, Minor plastering work (excluding hairline cracks), Replacement of wall tiles (splashbacks only), reduce moisture levels when cooking, cover boiling pans and dont leave kettles boiling, dry washing outside or use the bathroom with the window open and the door shut, if you use a tumble dryer, make sure its ventilated to the outside air, avoid using portable gas or paraffin heaters, always keep the house warm and ventilated, when using the bathroom and kitchen, keep the doors shut, regularly check spots where air circulation is poor, for example, behind furniture and inside cupboards. . Wates Living Space is one of two contractors employed to carry out responsive repairs to 9,400 properties and 5,000 garages over the ten year period. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Our collective teams went to great lengths to find innovative solutions to overcome the restrictions caused by both isolation and social distancing requirements. They may be able to provide an apology, explanation or other action to resolve the complaint quickly,without having to use the formal complaints procedure. This applies to all properties where gas can be used. You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. Community activists confirm that similar issues of leaks, damp, mould and disrepair have affected residents in the two other blocks on Regina Road. Join our housing register and apply for council housing. Countrywise Repairs, a strategic joint venture (JV) between Town and Country Housing Group and Wates Living Space, has expanded its area of operation to deliver responsive, planned and void maintenance works across East Kent. List First. We also use third-party cookies that help us analyze and understand how you use this website. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. We will take firm action against anyone who does not allow access for this. Crawley Borough Council. If wallpaper is affected, its best to remove it and treat the wall. The contract will see Wates deliver responsive repairs, planned maintenance and work to refurbish void properties. While repairs may fall under the developer 's guarantee during the . Apply to Six Town Housing jobs now hiring on Indeed.com, the worlds largest job site. Wates Living Space has been appointed to carry out repairs and minor planned works for Cardiff Council, which will see the leading social housing maintenance provider deliver housing improvements to 4,200 properties across the north of the city. This contract is for the payment solution for a range of goods and services with multiple providers. Contact your council if youre not sure. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. Content and site Copyright Crawley Borough Council 2020. Housing repairs. LinkedIn sets the lidc cookie to facilitate data center selection.