Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. Thank you for taking the time to review our Garden Centre Restaurant. The salad was sadly very disappointing! If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. The action you just performed triggered the security solution. well I'd have thought that was fairly obvious really. We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. I know the intention is good but they looked so forlorn and very very sad. Ask davidrQ6349LE about Planters At Bretby. 19 Ashby Rd E, Bretby, Derbyshire, DE15 0PS . Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. Hopefully, just a bad day.More, Needing new garden tools and plant stock, this was our obvious venue to visit. btwthe map isnt for bretby by burton on trent! The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. Service was wonderful. Food was tasty but there was no apology for the wait,only beingtold Well we are busy. The salad was very uninspiring, with no dressing.Hopefully, just a bad day. Off I go again to get more cutlery. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. The total bill came to 10.48. 9:00 AM-6:00 PM; Sun. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. What Types of Materials are Ideal for a Greenhouse. Map updates are paused. Open full screen to view more. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. the food we got was freshly made and tasty. Cloudflare Ray ID: 7a2ae229e9cd28f8 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. Lovely garden centre in general with a gift shop worthy of a visit. Price range: 5 - 18. Didnot taste as expected. Search for Garden Centres and other retailers near you, and submit a review on Yell.com. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. The Ice Rink will be in the undercover plant area meaning it will be open throughout. All seemed cheap food, with little thought to the preparation. We really want to keep the ice in as good a condition as possible. Ice skating was being thoroughly enjoyed by family groups. please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. What Types of Materials are Ideal for a Greenhouse. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Unfortunately I didn't time it! This website is using a security service to protect itself from online attacks. There will also be a festive craft fair on Saturday, November 18 and Sunday, November 19, where visitors can get ahead with their Christmas shopping with treats made by local people on show. Husband tried the special, cottage pie, cleared the plate! Finally someone came and asked whether we had been served we said no but then she had to retake our order. Call us 01283 703355; Email us info@ . "We've had regular skaters come to visit and they have said our ice is really good to skate on.". Open until 6:00 PM (Show more) Mon-Sat. Click to reveal New menus, again, because there has been another price increase. Zoom in to see updated info. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Access from your area has been temporarily limited for security reasons. more details. The garden centre's annual real Ice Rink will open on Saturday, October 22. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. The toast was on the plate with the rest of the food and was soggy from the beans. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. To be fair, we were offered free drinks or a cake as compensation. Eventually I went up to the kitchen and asked when our food would be really. We noticed that many people who arrived after us had already had their food. Food was tasty but there was no apology for the wait,only being told Well we are busy. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. more. absolutely no issues yes its atad expensive but you know how much it is before booking and going. Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. Not usually one to complain but poor service and poor portions. Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. As always you can unsubscribe at any time. Wet & Brown Lettice leaf's. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Crockery all in good order; tea pits poured well. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. with wet runny prawn sauce! Learn how to create your own. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, "We're really excited to see what else is in store for the rink in the lead up to Christmas.". Can a gluten free person get a good meal at this restaurant? We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. Planters at Tamworth & Bretby | Planters Garden Centres Your access to this service has been limited. One cream slice had become a cream slide. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . Next by now it was at 1:15.. at 5 minutes to 2 we stopped a waitress and asked for the used plates to be removed and queried where the main course had got to. We seemed to be waiting ages for the food. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! well I'd have thought that was fairly obvious really. When I did, I was told that I had rung the 'wrong person'. how was I to know who I should or shouldn't ring.. the only contact I had been given was a 'Marie'. couldn1t comment on the prices because i didnt pay. You will then receive an email that helps you regain access. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. My husband was disgusted with the standard of the breakfast. Ice skating was being thoroughly enjoyed by family groups.