Worst company if you need customer service. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. Thank you, you have successfully subscribed to our newsletter! Snaps (money) on the petro(l) (gasoline). Data Provided by Refinitiv. It was an electrical connection that was causing my lack of heat. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. Star Gas Partners LP said that another reason for Petro's financial difficulties . Why does my dog like to lay on my side of the bed? 1.0. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. (800) 645-4328 Want a quote from this business? $60K-$65K Per Year (Employer est.) Petro Holdings . Stay away from Petro. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. Called for service at 7:30 Monday morning. I am told someone will have to call me to do this. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Unsubscribe at any time. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. They are a higher price than anyone else. Robinson Pump Service Ltd. joined the Petroservice family. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews Please potential customer of Petro do not use this company. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. TERRIBLE!!! "Petro customer. service and support that you can rely on in any weather! Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . I used Petro Home Services to install two toilets. Well its now been 24 hours later and several phones later with no email with my receipt. Put $0 down on the latest energy-efficient systems. Save the money with fuel and hire technician for service when needed. How to Market Your Business with Webinars. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This is a multi-location business. Talking with the customer rep her best response was their oil is SUPERIOR than most company. We're the only name you need to know for all your heating, cooling and other home comfort. It is derived during fractional distillation process and has a translucent liquid form. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. This was the ceiling price we were quoted in summer 2022. Find your local office: See what services and offers are available in your area. Petro also owns Meenan, Champion and Griffith. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. For example, in February, the cost was $3.20, and in October, it was only $2.90. Well start sending you the news you need delivered straight to you. Ok fine. There are many local companies out there does that. THEY'RE BAD BUSINESS!! Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. Had our heat back in no time. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. According to the tenant, it was just an annual service visit. Petro staff is always courteous, professional and does the job right the first time. Air conditioning services and equipment to keep you cool. I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. Unsubscribe easily. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. Yes, Petro Home Services offers warranties. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. Home Services in Phoenix, AZ. In these early days, we were a team of four employees learning the ropes and building expertise. A link has directed you to this review. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. Exceeded my expectations! If you continue to use this site we will assume that you are happy with it. Ran out of heating oil in new home on a Sunday in December. This business is in an industry that may require professional licensing, bonding or registration. They need to have a more competitive price. They called at 2 and said they couldn't make it. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Call 888.735.5651 to join our family and learn more about services. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. They came same day in a few hours. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. Petro sells you a worthless service contract. Unsubscribe easily. Our in-house factory trained technicians provide support 24 hours a day, every day. Not only was he courteous and very knowledgeable about the problem, but he was also able to PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. They called at 2:30, said they had one stop before me and would be here around 3:30. We have service plans, equipment installation and repair services to meet your needs. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. When autocomplete results are available use up and down arrows to review and enter to select. That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! When autocomplete results are available use up and down arrows to review and enter to select. Yes, Petro Home Services offers emergency services. I emailed to the email address appeared on the new customer solicitation letter. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. Customer Service Supervisor. PERIOD. I have fairly new furnace. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. For more information about reviews on ConsumerAffairs.com please visit our I have to give a star and giving this company one is is way too much. We were told that the price would decrease as the market improved. There was no cost, we have a contract with them. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. I would never use them in the future. PETRO OIL YOU ARE NON TRUSTWORTHY.. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. He was very professional and was able to asset the situation and solve it quick. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. But they had done very good work up to that point so i just paid them. That's peace of mind. Regards, Petro Home Services. Petro Home Services | Home Heating Oil, Propane, and AC Services. Although I signed with them in November I had my first delivery 1-11-22. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! Fixed everything, explained how to use system. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. They arrived on time and performed great. Copyright 2022 Consumers Unified LLC. Thats the Petro promise. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. Called later to let me know they were not coming. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. What are the three principles of cultural humility? Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. We use cookies to ensure that we give you the best experience on our website. He is also pleasant, helpful and willing to answer questions. Petro Home Services is currently rated 4.6 overall out of 5. Stewart is an expert at this and he has an amazing amount of knowledge. Love their staff. Find your local office: See what services and offers are available in your area. Their delivery was on time. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists.
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